HomeTechnology solutions
Support the systems your people work with.
Discuss business applications, data and cloud requirements alongside the skills your people need to use and support them.
Connect the technology to the work
Start with the process or platform requirement you need to address.
Business applications
Discuss Business Central, customer processes, workflows and integration.
Data and reporting
Discuss Fabric, Power BI, data models and the reporting your team needs.
Cloud and security
Discuss Azure, Microsoft 365, identity and operational requirements.
Build the people capability alongside it
Connect a platform requirement with learning or a specialist talent conversation.
Start with the operating problem
A technology requirement becomes easier to scope when the process, information and ownership are clear.
Finance and operations
Describe the business flow that needs attention: purchasing, order processing, inventory or finance reporting. Identify the manual steps, exceptions and controls involved so a Business Central requirement can be discussed in the context of the whole process.
Data and decisions
Identify the report or decision that is difficult today, where the information comes from and which figures people dispute. A Fabric or Power BI discussion should cover definitions, preparation, access and ongoing ownership alongside the visual output.
Cloud, collaboration and automation
Describe the users, applications and recurring tasks involved. For Azure, Microsoft 365 or Power Platform, include identity, permissions, operational support and the effect of failure. For AI, define the task and the point at which a person must review the result.
Plan for the people who will use and maintain it
A working system needs clear responsibilities after configuration or implementation.
Name the business owner, platform owner and the people who handle day-to-day support. Clarify who approves a process change, resolves a data issue and decides whether a proposed automation is acceptable.
Separate missing platform knowledge from insufficient capacity or specialist experience. Use Academy to describe the learning need and Talents Gateway to explain the contribution required from an additional professional.
Specify the process notes, configuration record, test evidence and operational instructions the team will need. Include how a user gets help and how future changes should be reviewed.
Describe the technology requirement
Tell us which system or process is involved, what is happening today and what needs to change.
